AI Agents & Workflow Automation
Classification, drafting, routing and workflow steps with a person in the loop where it matters.
Document Processing
Intelligent Document Processing
We turn documents you already receive into structured data: invoices, forms, receipts, IDs and the semi-structured files that sit between them.
The problem
The Document Is Already in the Business
Most of this work starts with a pile that already exists: invoices in an inbox, forms photographed on a phone, receipts, identity documents, or a mix of PDFs that look similar until a supplier changes the layout.
Some of those are structured and barely need a model. Some are semi-structured: the fields exist, but not in a fixed place. Some are awkward scans. The service is to classify the document, read it, and produce fields the next system can use — with a check where the read is uncertain.
OCR is part of that, not the whole of it. Reading the characters is the start. Knowing which characters are the invoice number, and whether that number is trustworthy enough to post, is the rest.
What We Extract and Check
Invoices and receipts
Supplier, dates, totals, tax and line items, where the document actually contains them.
Forms
The fields a process already expects, including forms that are filled by hand or photographed.
Identity documents
The fields a process is allowed to collect, handled as sensitive data rather than as ordinary text.
Classification
Decide what kind of document arrived before trying to read it as the wrong thing.
OCR and AI-assisted reading
Use character recognition and a model where the layout is not fixed, and a simpler parse where it is.
Validation
Check totals, required fields, formats and obvious contradictions before the data moves on.
Structured output
A record the next system can store, not a paragraph about the document.
Workflow handoff
Send a confident result onward, and hold an uncertain one for a person.
From File to Record
The sequence is the same. The amount of human checking depends on the document and on what a wrong field would cost.
-
Receive
Accept the file from the inbox, upload or system that already collects it.
-
Classify
Decide the document type, and stop if it is not one the process handles.
-
Extract
Read the agreed fields. Prefer a fixed parse when the layout is stable.
-
Validate
Check the result against rules, and against the document when a person needs to see it.
-
Hand off
Write the structured record to the system of record, or return it for review.
Validation
Extraction Is Not a Guarantee
We do not claim 100% extraction accuracy. A clean digital invoice and a photographed receipt are not the same problem, and a model that is usually right will still misread a total, a date or a name.
So the design includes a threshold. Some documents can pass if the fields validate. Others must be shown to a person with the original beside the extracted values. Which is which depends on the document and on the business requirement — a misread internal reference is not the same risk as a misread payment amount.
Identity documents need extra care: collect only the fields the process requires, restrict who can see them, and do not treat a successful read as proof of identity by itself.
Once the fields are trusted enough to move, the destination is usually an existing business system. If the next step is to route or raise a task, that is an agent workflow taking the structured result, not the scan.
How the Pieces Fit
We choose the lightest method that reads the document reliably. A model is not automatically better than a parser.
Input
Reading
Check
Output
Related Services
A document is only useful once a workflow or another system can act on the fields.
Business Systems & Integrations
APIs, data movement and connections between business platforms.
AI Integration & Automation
Practical AI capabilities and automation inside existing workflows.
Questions About Document Processing
Can you read any document?
No. We scope the types you actually receive. A new layout or a type outside that set should be held, not forced into the wrong fields.
Is the extracted data always correct?
No. Validation and review are part of the service. How much review you need depends on the document and on the cost of a wrong field.
Do you store identity documents?
Only if the process requires it, and only with the access limits that implies. Reading an ID is not the same as keeping a copy of it.
Have a Software Project in Mind?
Whether you're building something new, modernising an existing application or need specialist development support, let's discuss what you need.